Dietary Supplement Recall Due to Mislabeling

There's been a lot of recalls in the news lately and here comes another one. If you take any supplements, please check what you have purchased. NOW Health Group, Inc. is voluntarily recalling limited quantities of six dietary supplements that are mislabeled due to a printing error from the label supplier.

The recall affects approximately 165 total units that were distributed nationally and sold in retail stores and online. These include NOW Elderberry 500 mg, Andrographis Ext 400 mg, Gingko Biloba 60mg, Burdock Root 430 mg, Goldenseal Root 500 mg, Cranberry Ext Caps. Click here for specific lot numbers and product codes.

Two of the products, Goldenseal Root and the Cranberry Ext Caps have undeclared allergens in them, namely soy. People who have an allergy or severe sensitivity to soy run the risk of serious or life-threatening allergic reaction if they consume these products. No other NOW products are affected or are involved in this recall.

You can find the product code on the label while the lot number is on the bottom of the bottle, which is white plastic with a purple lid and an orange NOW label. A limited number of units were sold between February 2, 2016 and March 11, 2016. Consumers who have purchased these recalled products should stop using the product immediately and return it to place of purchase for a full refund. Receipt is not required for refund.

If you have any questions, call NOW’s Customer Service Department by phone at 888-NOW-FOODS (888-669-3663) Monday through Friday, 8 a.m. to 6 p.m. Central Time.