Can anyone get a break these days? Every day there seems to be yet another scam from a New York Utility Company. Which customers have to remain vigilant this time so they aren't the ones being scammed out of their money or their information?

While everyone needs to remain vigilant when it comes to potentially being scammed, this particular warning is for customers of Orange and Rockland Utilities in New York State.

What is the scam and what should you do if you think you are a potential victim? Here is what you need to know.

What is the new scam that Orange & Rockland Utilities is warning about?


The scam that Orange & Rockland Utilities (O&R) is warning their customers of is one that comes via a phone call. The caller informs the O&R customer that they have not received their payment and that there will be a representative from the company at their home in 15 minutes to disconnect their power if they don't pay immediately.

The callers will inform you that if you have records to prove you actually paid the bill, you will be told that is incorrect and the caller will become aggressive demanding that you pay with a pre-paid debit card.

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What should you do it you get one of these phone calls?

Text message SMS scam or phishing concept. Man hands using smart phone

First, hang up on the caller. These people are not from O&R. Even if you were a person who had not paid your bill, the disconnect process is not a quick one, but one that takes many days or weeks before your power or gas service is disconnected. If the people keep contacting you, ignore them. The best thing to do is to block the number so they cannot call you or text you.

You can hang up on the person and then call O&R directly at 1-877-434-4100, and double-check that your account is just fine, plus report what you just went through. Under no circumstances will O&R demand immediate payment like that on the phone, or become nasty and aggressive with you. Stay safe, you are important, and report the instance to the police.

8 Things To Do If You Paid A Phone Scammer

Merciless phone scammers are targeting unaware folks with schemes involving pleas for charity, car warranties, unpaid traffic tickets, you name it. The Federal Trade Commission says, "Scammers often ask you to pay in ways that make it tough to get your money back. No matter what payment method you used to pay, the sooner you act, the better."
If you have paid one of these scammers and then realize you have been scammed, here are 8 tips from the Federal Trade Commission, on what to do if you have paid a scammer.

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