What's going on?

A Friday that Feels like a Monday!
Usually Fridays are great days but today, today feels like a Monday.  You know that start your day off late and everything else goes downhill too saying?
The baby slept later than she usually does and I didn't set an alarm because she's always awake before it goes off anyway...
Is Good Customer Service a Thing of the Past?
When I was first starting in the workforce, I worked in retail and I don't know if it was the way I was raised or if I was just nervous that I'd be replaced but I felt that my customer service was one of my strong features.  I transitioned into the optical field and still took pr…